Great location near airport and close enough to downtown Charlotte. They had an airport shuttle available, although we didn’t need it. The warm cookies at check in were a delightful surprise and they had an allergy free option available if needed, and I appreciated seeing the inclusivity on the treats. Room was also spacious, cozy, and had a comfortable bed.
Sara
2024年3月
Our flight was canceled, hotel was close to airport. Free shuttle to and from airport. Everyone was very friendly and professional. Shower was amazing, great water pressure!! Shampoo, conditioner and body wash were pump bottles in the shower, not the small complimentary bottles, so there was plenty. Bed was very comfortable and pillows were perfect for neck support.
Cathlene
2024年6月
I was having a really crumby trip until I got to the hotel. In the middle of the night the front desk rep was kind and welcoming. Now the morning Front Desk Clerk Juan was the embodiment of customer service. At 8am in the morning I was greeted with out of this world Charisma and willingness to assist. I was never supposed to be in charlotte had a horrible time u til I came across these two employees who treated me above and beyond when no one was looking. Mind you I walked in looking homeless and was still given star treatment! And I got a warm cookie! I didn’t even no that was a thing! Great job guys. Thank you. Thank you. Thank you. Gricelia
Gricelia
2024年4月
Check in was smooth & ladies that checked us in were fantastic & very helpful with some of our requests.
Michael
2024年6月
I didn't have breakfast because I had an early flight out. I especially want to praise the shuttle driver, Steve. He was attentive, kind, and prompt. I really enjoyed my conversation with him and he is a shining light for all! Jeff, the evening manager, was very helpful and kind when I was stuck at the Atlanta Airport on a ground stop and couldn't be at Double Tree to stay on my second reservation.
Cathy
2025年1月
facilities were fine
Michewicz
2025年1月
My flight was before the breakfast time. Have to leave before the start of breakfast.
Oluyemisi
2025年1月
The hotel was quite close to a flight path (or at least one of the flight paths) and while that was a bit noisy when outside it was surpringly not noticeable when in my room. There was a reasonable gym and a small pool, but I didn't swim. It was a short walk 5-10 minute to some restaurants and a 7-11.
Stuart
2023年10月
The room was great, I however think for the money a breakfast would have been nice. I was disappointed to realize it was $20 a person
Kristen
2024年5月
The room was very comfortable and the amenities were nice. The view out my window of the trees was so relaxing. Very pleasant stay.
C
2023年10月